Fire Rescue Victoria

Freedom of Information 

Requests to FRV for access to documents under the Freedom of Information Act 1982must be made in writing.

Each application must clearly identify the documents sought and include an application fee.

Freedom of Information

  • Type    Fee

    Application fee

    The application fee is a fixed cost set by the Freedom of Information Act 1982 and is non-refundable. The application fee may be waived by Fire Rescue Victoria for applicants on the basis of hardship.

    Application fee $29.60*

    Access charges

    Access charges relate to the cost incurred in granting access to the documents that an applicant has requested.

    Search charges

    $22.20 per hour of part of an hour

    Supervision charges

    $5.60 per quarter hour

    Photocopying charges**

    20c per black and white A4 page

    * Non-refundable unless fee is waived
    **Providing access in a form other than photocopying may incur additional charges

    All fees and charges:
    • Have been rounded to the nearest ten cents, as provided for by the Monetary Units Act 2004
    • Are exempt from GST and are set by government regulations
    • May not apply depending on the nature of your request
  • Type

    Requirements and relevant details

    Cheque or money order 

    Cheque or money order to be made payable to Fire Rescue Victoria

    Credit card

    Applicant to identify:

    • type of card
    • card holder’s number
    • card holder’s name
    • card holder’s postal address
    • valid from
    • expiry date
    • for American Express cards only, the 3 or 4 digit number appearing at right of card - above card number)
    • amount to be paid
    Details can be provided by the applicant to Fire Rescue Victoria via email or telephone once the request is received by Fire Rescue Victoria.

  • Type

    Recipient

    Requirements

    Postal application

    Fire Rescue Victoria
    C/O: Freedom of Information Officer
    PO Box 151, East Melbourne VIC  8002

    An application must clearly identify the documents sought.

    Email application

    Email FRV's Freedom of Information Officer

    An application must clearly identify the documents sought.

    Call FRV on 1300 367 617 during business hours to speak to the Freedom of Information Officer.

    More information about Freedom of Information can be found on the dedicated FOI website

Freedom of Information Statement Part II

  • Part II of theFreedom of Information Act 1982(the Act) requires government agencies, including Fire Rescue Victoria, to publish the below statements. These statements are intended to provide a non-exhaustive list of the types of information and documents held by Fire Rescue Victoria, including key services, functions, reports and outputs and to assist the public in accessing this information.

    Fire Rescue Victoria makes information publicly available on this website and through print publishing. We aim to make as much information publicly available as possible, reducing the need for members of the public to request access to documents under the Act.

  • Fire Rescue Victoria (FRV) provides services in urban areas across Victoria.

    FRV also provides specialist operational support across Australia and the Asia Pacific region as required.

    FRV is a statutory authority led by the Fire Rescue Commissioner and is subject to the general direction and control of the Minister for Emergency Services.

    Information relating to the organisation and function of FRV can be found at various locations, including this website, other external websites, online publications and service centres.

    Category / Topic        

    Resource Location

    Acts administered by / relevant to FRV

    Freedom of Information section of this website


    About us section of this website 

    Key structures and functions of FRV

    Freedom of Information section of this website


    About us section of this website

    List of contributions by insurance and companies Future FRV Annual Reports
    Business Units

    Freedom of Information section of this website


    About us section of this website

    FRV Annual Reports Future FRV Annual Reports

    FRV is governed by a range of policies and practices. Where appropriate, policies and procedures and published on FRV’s website to inform the community.

    Members of the public can also write directly to FRV seeking information on any aspect of its operations. Correspondence should be addressed to the Freedom of Information Officer.

  • FRV creates a large number of documents and records in the course of its work. FRV uses an electronic document and record management system to classify, store, access and manage a broad range of electronic and hard copy documents.

    Document types

    The types of documents that FRV handles include:

    • policy, procedures and standards
    • briefings and reports
    • maps
    • publications
    • correspondence 
    • meeting records
    • financial records
    • audio visual material
  • Under the Freedom of Information Act 1982, members of the public have the right to request information and access documents held by FRV.

    A Freedom of Information (FOI) request for any FRV documents must be made in writing to FRV and addressed to:

    Freedom of Information Officer
    Fire Rescue Victoria
    GPO Box 151
    East Melbourne VIC 8002

    Alternatively, an FOI request may be emailed to FRV's Freedom of Information Officer.

    Online FOI request lodgement and further information about how to make an FOI request can be found at www.foi.vic.gov.au

    Telephone enquiries can be made by calling FRV on 1300 367 617.

    Category / Topic

    Resource Location

    Information on how to make an FOI request/how FRV is complying with FOI obligations

    Freedom of Information section of this website

    Future FRV Annual Reports

    General information and FOI assistance specific to FRV Freedom of Information section of this website
    Online FOI lodgment / General information on lodging requests /Whole of Victorian Government FOI web resource

    FOI Online and/or

    Freedom of Information section of this website

  • FRV produces a wide range of publications, many of which can be accessed on the publication section of this website. In some cases, it is not possible to supply the publication as a download. If this is the case, details are provided about alternate means of obtaining a copy of the publication. Translations are available for some FRV publications.

    Information specified in Financial Reporting Direction 22B is retained by FRV’s Accountable Officer and is made available on request to Ministers, Members of Parliament and the public (subject to FOI requirements, if applicable).

    Enquiries should be directed to:

    Fire Rescue Victoria
    GPO Box 151
    East Melbourne VIC 8002
    Category / Topic Resource Location
    Publications produced by FRV Publications section of this website
    List of additional information available on request FRV Annual Reports
  • This section highlights a few of the instances in which FRV publishes internal rules, policies and procedures online.

    Types of information that can be found on this site include;

    • manuals of procedure
    • interpretations of governing statutes
    • statements of policies and documents concerning methods of enforcing acts or schemes

    If there are documents of this nature that are not currently available online, requests can be submitted directly to the relevant FRV business unit.

    Examples are listed below.

    Category / Topic

    Resource Location

    Acts administered by / relevant to FRV FRV Annual Reports
    About us section of this website 
    Guidelines to the infringements Safety section of this website
    FRV Privacy Statement Privacy section of this website
    FRV – FOI Complaints Victorian Freedom of Information Commissioner
    Protected Disclosures formally known as Whistleblower Procedures Protected disclosures

  • This section illustrates examples of FRV’s final reports and records of decisions relating to policy.

    Information specified in Financial Reporting Direction 22B is retained by FRV’s Accountable Officer and is made available on request to relevant Ministers, Members of Parliament and the public (subject to FOI requirements, if applicable).

    Enquiries should be directed to:

    Fire Rescue Victoria
    GPO Box 151
    East Melbourne VIC 8002

    Category / Topic

    Resource Location

    Reports and Policy Publications section of this website

Reviewed 09 July 2021

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