Contact us

In an emergency call Triple Zero (000) for fire and rescue, police, or ambulance assistance.

General enquiries

You can reach FRV by phone on 1300 367 617.

Contact us

Privacy statement(Required)

Fire Rescue Victoria collects the information that you provide with this complaint form. The information that you provide is used to respond to your enquiry. You can request access to, and corrections of, any personal information provided in this form. Requests for access or correction should be sent to FRV's Privacy team

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For more information on Fire Rescue Victoria’s handling of any personal information, please refer to Fire Rescue Victoria’s Privacy Statement.

If you do not provide all or part of the information requested, Fire Rescue Victoria may not be able to contact you regarding your enquiry. Please contact Fire Rescue Victoria if you wish to use an alternative mechanism to the online form.

Our postal address is:

Fire Rescue Victoria
PO Box 151
East Melbourne Victoria 8002

FRV's headquarters is located at:

Fire Rescue Victoria
456 Albert Street
East Melbourne Victoria 3002

Media enquiries

Please note, the contact details below are for media queries only.

For general enquiries, please phone 1300 367 617.

FRV Media
T: 1300 173 744

Other services

For notifications of water and fire services off, bridge or road closures, or plans to conduct a burn-off, please contact ESTA on 1800 668 511 or visit for more information.