Fire Rescue Victoria

Follow these simple rules to keep you safe in your home. These tips save lives - print and discuss them with the people you live with. 

You can also download the Home Fire Safety Booklet. 

Know who to call for help
  • Dial Triple Zero (000) in an emergency
  • Teach children how to call Triple Zero (000) responsibly
  • Save emergency numbers in all the phones in your home and keep them close to a landline

Practice your home fire escape plan regularly

  • Know the quickest, safest way to escape from every room, including upper floors
  • Agree on a safe place to meet outside (for example at the letter box or nature strip)
  • Make sure your street number is visible so emergency services can find you quickly
  • Write or type out your fire escape plan and practice it with all the people you live with
  • Keep your exits clear
  • Always leave keys in locked doors and security screens when you are inside so you can escape if a fire occurs
  • If you live in a high-rise building, know where the fire exits are, and always take the stairs

Stop, drop, cover and roll

  • If your clothes catch fire — stop, drop, cover your face with your hands, and roll to smother the flames
  • To help someone else, throw a woollen blanket over them to put the flames out
Crawl down low and go go go!
  • Crawl down low and go, go, go if there is smoke in your home
  • Crawl low in smoke – in a fire the safest area for breathing is near the floor where the air is cooler and cleaner

Check doors for heat before opening

  • Check for heat on doors with the back of your hand, if the door is hot, use another exit
  • Then, get down low and crawl to safety
  • Close doors behind you if possible
  • Get everyone out of the house as quickly as possible.
  • Call Triple Zero (000) from a mobile phone, neighbour's house, or public phone and ask for FIRE
  • Tell the Triple Zero call taker where the fire is, and if anyone is still inside, stay on the line until asked to disconnect
  • Wait in a safe place for firefighters to arrive - never go back inside for any reason
Call Triple Zero (000) to alert the fire brigade
  • Call Triple Zero (000) from a mobile phone, neighbour's house, or public phone and ask for FIRE
  • Tell the Triple Zero call taker where the fire is, and if anyone is still inside, stay on the line until asked to disconnect
  • Wait in a safe place for firefighters to arrive - never go back inside for any reason

Reviewed 03 December 2020

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