Update on FRV outage

Friday, 16 December 2022 at 12:26 am

FRV continues to experience a widespread IT outage, which is affecting most of our systems, including FRV network, emails and dispatch. 
Importantly, community safety has not been compromised and FRV continues to dispatch crews and appliances through mobile phones, pagers and radios.
Preliminary investigations confirm this has been a cyber-attack by an external third party and that FRV systems are impacted. 
We have taken decisive action in response to this incident and are working around the clock with specialist cyber security firms and our partners in the State and Federal Governments, including the Australian Cyber Security Centre. FRV will provide more information as it comes to hand. The community should continue to call Triple Zero (000) as usual during this time. We acknowledge the significant support of the United Firefighters Union in assisting FRV to implement numerous processes to help us respond to the situation and ensure community safety is not compromised.