Compliments and complaints

Please fill out the form below to submit your compliment or complaint to FRV’s Ethical Standards Unit.

Once your complaint is registered, you will then be contacted by FRV.

If you have any questions about the process, or to withdraw a complaint you have submitted please contact us.

Compliments or complaints

Privacy statement(Required)

Fire Rescue Victoria collects the information that you provide with this complaint form. The information that you provide is used to respond to your enquiry. You can request access to, and corrections of, any personal information provided in this form. Requests for access or correction should be sent to FRV's Privacy team

Fire Rescue Victoria is using the services of Drupal 9 to administer this form. The information that you provide is stored in our Drupal 9 content management system and Microsoft Azure servers.

For more information on Fire Rescue Victoria’s handling of any personal information, please refer to Fire Rescue Victoria’s Privacy Statement.

If you do not provide all or part of the information requested, Fire Rescue Victoria may not be able to contact you regarding your enquiry. Please contact Fire Rescue Victoria if you wish to use an alternative mechanism to the online form.